Privacy Policy
This Privacy Policy describes how Vintech Technologies SAC., doing business as Revscale (“Revscale”, “Company”, “we”, “us”, or “our”), collects, uses, discloses, and protects personal data in connection with the use of getrevscale.io and related services (the “Service”).
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. This Privacy Policy applies to:
- Visitors to our website
- Customers who create accounts
- Users of the Service
- Business contacts communicating with Revscale
It does not apply to data processed by our customers through the Service on their own end customers. In such cases, we act solely as a data processor, as described below.
2. Categories of Personal Data Collected
2.1 Information You Provide Directly
We may collect personal data that you voluntarily provide when you:
- Create an account
- Subscribe to a plan
- Contact support
- Request information
- Communicate with us
This data may include your name, email address, company name, billing details, and other contact information.
2.2 Information Collected Automatically
When you access the website or use the Service, we may automatically collect certain technical information, including IP address, browser type, device information, operating system, usage logs, and interaction data.
This information is collected through standard technologies such as server logs and cookies.
2.3 Information from Payment Providers and Integrations
When you connect a third-party payment processor or billing platform to Revscale, we may access certain account data necessary to operate the Service. This may include subscription status, billing events, and customer contact information required to trigger workflows.
We do not collect or store banking credentials or payment card numbers.
3. Purpose of Processing
We process personal data for the following purposes:
- To provide and maintain the Service
- To manage accounts and subscriptions
- To process payments
- To operate integrations with third-party platforms
- To provide customer support
- To improve product performance and security
- To comply with legal obligations
- To communicate administrative or service-related notices
- We do not sell personal data.
4. Legal Basis for Processing
Where applicable under data protection laws, we process personal data on one or more of the following legal bases:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Consent, where required
5. Data Processing Role
When you use Revscale to send communications to your own customers, you act as the data controller and Revscale acts as a data processor.
In that context, we process personal data solely on your documented instructions and only to provide the Service. We do not determine the purposes or means of processing your end customers’ data.
6. Data Sharing and Disclosure
We may share personal data with:
- Payment processors for billing purposes
- Cloud infrastructure providers hosting the Service
- Email delivery service providers
- Professional advisors such as accountants or legal counsel
- Authorities where required by law
All third-party service providers are contractually required to implement appropriate data protection safeguards.
We do not sell or rent personal data to third parties.
7. International Data Transfers
Revscale may process and store data in jurisdictions outside the Republic of Peru, including the United States or other countries where our service providers operate.
Where required by law, we implement appropriate safeguards for international data transfers, including contractual protections consistent with applicable regulations.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Service
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Upon account termination, we may delete or anonymize personal data after a reasonable retention period, except where retention is legally required.
9. Security Measures
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, no system can guarantee absolute security. You acknowledge that transmission of data over the internet involves inherent risks.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Restrict or object to processing
- Request data portability
Requests may be submitted to support@getRevscale.io. We may require verification of identity before responding.
If you are an end customer of one of our users, you should contact that business directly, as they control your data.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the website and Service.
Cookies may be used for authentication, session management, analytics, and performance optimization.
You may adjust browser settings to refuse cookies; however, certain features of the Service may not function properly without them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
When material changes are made, we will update the “Last Updated” date and may provide notice through the Service or by email.
Continued use of the Service after updates constitutes acknowledgment of the revised Privacy Policy.
13. Contact Information
Vintech Technologies S.A.C.
Doing business as Revscale
Email: support@getrevscale.io
Website: https://getrevscale.io
For legal inquiries, please include the subject line: “Privacy Policy Inquiry”.